Answers about TECH THYME, the topics we cover and how to get in touch.
TECH THYME provides technology information and technical assistance. We help visitors understand technical questions and common technology problems, and we explain the steps that are worth trying.
Computer and laptop troubleshooting, software installation and configuration, operating systems and applications, mobile phones and other electronic devices, internet connectivity and Wi-Fi, website-related technical questions and general technology guidance.
Use the contact form on the Contact Us page. Enter your full name, a short subject and a description of the issue, then submit the form. No email address is required.
Tell us which device, operating system or application is involved, what you were doing when the problem appeared, the exact wording of any error message, when it started and what you have already tried. Please do not send passwords or other sensitive information.
Information you submit through the form is used to read and answer your question. It is not sold and is kept only as long as needed to deal with your enquiry. Full details are in our Privacy Policy.
No. Questions are received through the contact form or by phone. We do not advertise guaranteed response times, remote access sessions or live chat because these are not provided.
We provide information and guidance. Physical repairs, part replacements and data recovery should be carried out by a qualified repair professional. If your situation looks like it needs that kind of work, we will say so.
The website may use cookies and similar browser storage that are needed for it to work. Details, and how to manage cookies in your browser, are described in our Cookie Policy.
Send your technical question using the form, or call TECH THYME on +12792656277.